Frequently asked questions

Please note that not all attachments available on the free market can or may be fitted to the Liteville frame! For detailed information, please refer to the Liteville assembly instructions.

Don't forget: The correct crank length depends on the leg length.
Based on the "normal" crank length of 170 mm, the following rule of thumb applies:
XS and S frames: 5 mm shorter cranks.
for XL and XXL frames: 5 mm longer cranks.

Different front derailleur mounts and types are provided on our H-3 and 4-One. Please refer to the relevant frame instruction manual for mounting compatibility. Our other models are optimised for 1-speed drivetrains.

Liteville frames with EVO6 rear triangle require a "Boost" crank and a Q-factor >167 mm. This means that the "wide" version must also be used with Sram.
The chainline should be 55 mm.
We also recommend the "wide" version for Sram cranks on our 4-One with EVO3 rear triangle, in order to be able to correct the chainline on the drive side. More information can be found in the instruction manual for your frame.

Which shocks can be mounted in your frame varies from frame to frame. Apart from the installation length, it also depends on the installation space of the damper. This is somewhat limited on some 301 models. The 303, on the other hand, is compatible with all current models.
More detailed information can be found in the operating instructions or you can ask our service department.

See instruction manual

4-One: three bottles possible
H-3: one bottle possible
301CE: one small bottle possible 0.5 l (S, M, L), 0.75 l (XL)
303: for sizes S, M and L only special bottles possible (e.g. YT Thirstmaster 2000), for XL and XXL also standard bottles possible
301CL: one bottle possible (M), two bottles (L, XL) 

We recommend a minimum length of 120 mm for the reducing shim.
ATTENTION: The use of reduction shims does not cancel the minimum insertion depth of the seat post or the frame!

When you first install the wheels on your new Liteville bike, you need to adjust the bearing play using the MicroAdjust.
These adjustable end caps are located on the right side of the front wheel and on the left side of the rear wheel.
The adjustment is secured by an M3 Allen screw.
First loosen this and unscrew the MicroAdjust by about one turn (anti-clockwise), now the hub axle should have some play in the hub body.
Then you can mount the wheels in the fork and frame with the specified torque on the thru axles.
Now, as described directly on the end cap, screw the MicroAdjust up to contact (clockwise) and open it again by one mark.
This sets a minimum lateral play of less than 0.1 mm.
Finally, tighten the Allen screw again to 0.5 Nm.

SC stands for Small Cap and can be used on all common forks.
TQ stands for Torque Cap, which is standard on current RockShox forks with 110x15 mm axles. The large end caps contribute to a higher stiffness of the fork.

The Microspline standard places special requirements on a hub design, so unfortunately only the current SuperTorque and SpeedTorque hubs can be equipped with these freewheels.

You can find spare parts lists for your Syntace hubs at www.syntace.com in the Support section.
If you are unsure about finding a spare part, you can ask your dealer or our service department directly.
It is helpful for us to include the seven-digit serial number, which is located on the rim near the valve.

With the trend-setting Syntace EVO6 frame standard, we are consistently taking the technically better path further in the right direction. Unlike the emerging "Boost" frame standard, the asymmetric Syntace EVO6 frame standard allows for a symmetrical, lightweight and higher-load rear wheel - thanks to equal angles of the right and left spokes.
A "normal" Boost wheel can often be re-centred to EVO6.

Inspired by the Syntace EVO6 frame standard, we also go for an asymmetric construction for the 142 rear triangle of the 4-ONE. The advantage is a symmetrical, lightweight and higher-load rear wheel - thanks to equal angles of the right and left spokes.
A "normal" 142 wheel can often be re-centred to EVO3.

If screws on the frame of your Liteville become loose and you want to be sure that they are tight, you should proceed as follows.
Unscrew the screw in question and check the thread for damage.
The thread must be clean and free of grease before applying new threadlocker (preferably always in the internal thread).
We recommend Syntace Bond 48 medium-strength threadlocker.
Once the bolt has been screwed in, it must be tightened to the specified torque. On black frames, this is lasered into the corresponding position, otherwise the specs can also be found in the assembly instructions.

Always apply Loctite high strength, such as Syntace Bond 48 (83-54) green, very sparingly to the standard and fine threads. For example, with a narrow screwdriver blade. Loctite medium-strength, such as Syntace Bond 48 (55-03) blue, is preferable to high-strength screw adhesive for securing M5 and smaller.

Always use heat to loosen, especially when using high-strength threadlocker.

Use the soldering iron method instead of the hot air blower. Especially smaller screws (in contrast to e.g. bearing seats) can usually be loosened more quickly and without undesirable blow-drying effects:
Preheat a normal electric soldering iron to soldering temperature.
Then move the soldering tip into/onto the screw head. Tilt the tip to achieve the largest possible heat transfer.
With a little water on your finger, you can easily and accurately determine if the 100°C limit has been exceeded; we have a good 150°C.
Now loosen the screw quickly.

When using a hot air dryer, always heat the screw alone as quickly as possible.

Especially when riding in adverse conditions, you should always check the bearings on your Liteville.
On full suspension models, the top tube bearing and the Horstlink can be greased directly from the outside with the Syntace GreaseGun.
This replaces old, perhaps dirty grease with new, clean grease. This significantly extends the life of the bearings.
This principle is also used on the Syntace NumberNine² pedals.
For more information, see the respective instructions.

If the seat post is also used in adverse conditions, it can wear out due to dirt and friction.
If it falls below a diameter of 34.7 mm, it should be replaced.

In general, noises occur when two very similar surfaces lie on top of each other, e.g. Eloxal on Eloxal, or when there is play somewhere and two components are in contact.

Often these are amplified and displaced by the volume of the tubes in such a way that it cracks at the back and the cause is at the front! Noises from a bearing are usually unlikely, especially with new wheels.

The first step should always be a thorough cleaning of the bike.

Typical sources of problems would be:
- Crank, bottom bracket or pedals not bolted with the correct torque or without grease.
- Connection between SRAM DM chainrings and cranks not screwed down tightly
- Frame bolts not tightened to the correct torque
- MicroAdjust on rear wheel not set correctly
- Sprockets in freewheel not lubricated
- Thru axle not greased or loose
- Cassette not correctly bolted
- Chain and gears in poor condition
- Cracking saddle
- Cracking fork crown (cannot be fixed by the rider)

If the problem cannot be solved by yourself, please contact your nearest Liteville dealer for professional troubleshooting and problem solving.

It is possible to transport your Liteville on the rear carrier, but there are a few points to consider.
The rack is usually attached to three points, preferably: front wheel, rear wheel and seat post.
On aluminium frames, careful clamping to the frame is also OK.
On carbon frames, clamping the frame can lead to structural damage! In this case, please clamp the frame via the seat post or via a second attachment on the rear wheel.
Further information on this can be found in the instructions for the respective carbon model.

If your Liteville is equipped with carbon components, it is important to ensure that they do not get too hot during transport.
An interior that heats up to 70°C is not a threat.
However, if the bike is mounted on the rear carrier, it is important to ensure that the exhaust gases, which can reach temperatures of up to 500°C, do not hit the carbon rims or carbon frame. Otherwise, delamination of the respective components can occur, they lose their complete stability and are no longer safe!